The Sovereign Drive

Accessibility Statement

The Sovereign Drive is committed to fair, respectful and accessible private hire and chauffeur services, and to improving website accessibility for customers using different devices, browsers and assistive technologies.

Website Accessibility

The website is designed with mobile responsiveness, readable typography, clear navigation, visible calls to action and simple booking and enquiry forms. We continue to improve compatibility across browsers, tablets and mobile devices.

Passenger Accessibility Requests

Customers are encouraged to provide accessibility requirements at the time of booking, including mobility assistance, visual or hearing impairment requirements, medical equipment needs, elderly passenger support, luggage assistance or other reasonable adjustments.

Wheelchair and Specialist Vehicle Requests

Wheelchair accessible or specialist vehicle requests are subject to suitable vehicle availability. Where we cannot provide a suitable vehicle directly, we may advise the customer or consider lawful subcontracting to an appropriate licensed operator where available.

Assistance Dogs

Assistance dogs will be accommodated in accordance with applicable law unless a lawful medical exemption applies. No additional charge will be made for assistance dogs.

Non-Discrimination

Passengers will be treated fairly regardless of disability, age, race, nationality, religion or belief, sex, sexual orientation, pregnancy or maternity, marriage or civil partnership, gender reassignment or any protected characteristic.

Contact Us

If you experience difficulty accessing website content or need to discuss accessibility before booking, please contact info@thesovereigndrive.com or 02038257948.